Returns Policy | Please consider all sales final.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we are unable to provide an exchange.
Due to the cosmetic nature of our products, we are unable to accept returns unless a product is deemed to be defective by our customer service team.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
All gel products
Brushes & tools
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our team.
To return your product, you should mail your product to: 859713 AB LTD, 5925 12 ST, SE, 17, Calgary AB T2H2M3, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.