Shipping policy

 

Most orders Ship Within 1-2 days.
*Excluding holiday periods, weekends and sale periods.

FREE SHIPPING
Akzentz Canada provides complimentary shipping for most Canadian orders over $175. Some exclusions include remote locations, heavy or flammable orders that require courier service and cannot ship by post. $175 minimum is calculated before any discounts, taxes or fees.

OUT OF STOCK ITEMS

Our store features live inventory to prevent out of stocks. However there can be a delay, and sometimes items can be out of stock and allocated to an order ahead of yours. In the event of an out of stock item, this item will be cancelled before shipment of your order to ensure quick delivery.

TIMELINE 
Please allow 1-4 Business days for delivery once your order has shipped. For any information regarding the status of your shipment once it has left our warehouse, please contact the postal agency or courier with the tracking number provided. For international orders, please review the shipping options at checkout for a more detailed delivery date.

INTERNATIONAL, AND USA ORDERS (CUSTOMS & DUTIES) 
For international or cross-border clients, please be aware that your order may be assessed at the local border for your local taxes and applicable import duties. 

Any fees assessed are not collect by, or paid to Akzentz Canada. Fees assessed at borders are paid to and determined by your local and/or federal government agency. 

Akzentz Canada cannot ship international orders without a declared value, or marked as 'sample or gift' to avoid the assessment of appropriate duties and/or taxes.